It’s been a tough year for Heather. Unemployed, divorcing, and back in New York, her 30’s are not what she’d thought. Her hopes are high as she steps into a Manhattan elevator next to a stranger and pushes the button to take her up to a better life. Too bad the universe has other plans. Now trapped, she relies on a gruff repairman and a ‘first day’ trainee to free her. And the stranger……if only he really was.